K-indicator Support
Last updated: 2026-11-06
K-indicator provides market charts, indicators, cloud monitors, signal history, and optional notifications. The App does not execute trades or connect to a trading account.
Contact
For technical support, privacy requests, or deletion of device-linked service data, email yangyu199084@126.com. Include the App version, device model, iOS version, and a short description of the issue. Do not send passwords, private keys, device secrets, or trading credentials.
Common help
- No sign-in required: the App creates a device identity and stores its credentials in the iOS Keychain.
- Notifications are missing: enable notifications in iOS Settings and in the App’s Settings tab. Notification delivery can be delayed or unavailable during provider or network incidents.
- Monitor errors: confirm that the symbol and interval are supported, then use Reconnect service or retry later.
- Data is delayed: market data and signals depend on network and market-data providers and may be delayed, incomplete, or temporarily unavailable.
- Delete service data: delete monitors in the App, then email the device identifier shown in Settings to request deletion of remaining device-linked service data.
Privacy and terms
Read the Privacy Policy and Terms of Service for information handling, service limitations, and acceptable use.